SSCISCOPUSQ1
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, United Kingdom
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE is an academic journal published by ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD (United Kingdom). Identifiers: ISSN 1478-3363, eISSN 1478-3371. Indexed in SSCI, SCOPUS. Metrics: JIF 4.8, CiteScore 9.8, SJR 0.966, SNIP 1.65. Subject areas: MANAGEMENT. tlooto lists 2,953 papers from this journal.
CiteScore
9.80
Scopus citation metric
SJR
0.966
SCImago rank
SNIP
1.65
Source normalized impact
Percentage rank
-
JIF percentile rank
Journal profile
- ISSN
- 1478-3363
- eISSN
- 1478-3371
- Abbreviation
- TOTAL QUAL MANAG BUS
- Publisher
- ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
- Country
- United Kingdom
Web of Science categories
SSCIMANAGEMENT
Scopus ASJC categories
1400 General Business
Keywords
Management
Papers in this journal
Recent papers
- Drivers of organizational performance in the green supply chain: a two-step SEM-NCA approach
2026
- How does a critical mass of women in audit committees shape renewable energy practices?
2026 · 2 citations
- Public environmental concern and ESG rating divergence: the moderating role of negative online media coverage
2026
- Future research on quality management and development needs for excellence models
2026
- How occupational calling affects service employees’ intent to stay: a moderated-mediation model
2026
Most cited papers
- Antecedents of commitment and trust in customer-supplier relationship in high technology markets.
2001 · 607 citations
- The impact of e-service quality, customer satisfaction and loyalty on e-marketing: Moderating effect of perceived value
2009 · 571 citations
- Customer, consumer and user involvement in product development: A framework and a review of selected methods
1998 · 542 citations
- Conceptual Model of Student Satisfaction in Higher Education
2007 · 442 citations
- The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context
2007 · 441 citations