SCIESCOPUSQ2
International Journal of Quality and Service Sciences
EMERALD GROUP PUBLISHING LTD, United Kingdom
International Journal of Quality and Service Sciences is an academic journal published by EMERALD GROUP PUBLISHING LTD (United Kingdom). Identifiers: ISSN 1756-669X, eISSN 1756-6703. Indexed in SCIE, SCOPUS. Metrics: JIF 3.9, CiteScore 8.0, SJR 0.783, SNIP 1.36. Subject areas: MANAGEMENT. tlooto lists 553 papers from this journal.
CiteScore
8.00
Scopus citation metric
SJR
0.783
SCImago rank
SNIP
1.36
Source normalized impact
Percentage rank
-
JIF percentile rank
Journal profile
- ISSN
- 1756-669X
- eISSN
- 1756-6703
- Abbreviation
- INT J QUAL SERV SCI
- Publisher
- EMERALD GROUP PUBLISHING LTD
- Country
- United Kingdom
Web of Science categories
No Web of Science category data available.
Scopus ASJC categories
1401 Business
Papers in this journal
Recent papers
- A systematic literature review of Indigenous food sharing practices to inform the design of transformative food-service initiatives and experiences
2026
- Adoption of technology in life insurance: bibliometric analysis
2026
- Navigating service recovery: a model for mobile ISPs in South Africa
2026
- Urban and social regeneration: coworking Gottifredo case study
2026
- Artificial intelligence (AI) powered marketing strategy: a systematic literature review and future research direction
2026 · 1 citations
Most cited papers
- A review of twenty years of SERVQUAL research
2009 · 909 citations
- Business model design: conceptualizing networked value co-creation
2010 · 372 citations
- The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
2017 · 368 citations
- Towards a unified customer experience in online shopping environments
2016 · 342 citations
- Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants
2009 · 254 citations