SCOPUS
International Journal of Customer Relationship Marketing and Management
IGI Global Publishing, United States
International Journal of Customer Relationship Marketing and Management is an academic journal published by IGI Global Publishing (United States). Identifiers: ISSN 1947-9247, eISSN 1947-9255. Indexed in SCOPUS. Metrics: CiteScore 2.4, SJR 0.210, SNIP 0.41. tlooto lists 287 papers from this journal.
CiteScore
2.40
Scopus citation metric
SJR
0.210
SCImago rank
SNIP
0.41
Source normalized impact
Percentage rank
-
JIF percentile rank
Journal profile
- ISSN
- 1947-9247
- eISSN
- 1947-9255
- Abbreviation
- -
- Publisher
- IGI Global Publishing
- Country
- United States
Web of Science categories
No Web of Science category data available.
Scopus ASJC categories
1403 Business and International Management1404 Management Information Systems1406 Marketing17101802 Information Systems and Management
Papers in this journal
Recent papers
- Exploring Constraints on Sustainability Practices Among Coffee Farmers in Yunnan Province, China
2026
- HOW E-COMMERCE IS TRANSFORMING BUSINESS IN JORDAN: AN EMPIRICAL ANALYSIS
2026
- INVESTIGATING THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER SATISFACTION OF ABUJA ELECTRICITY DISTRIBUTION COMPANY PLC, NIGERIA
2026
- Workplace Spirituality, Employee Well-Being, and Individual Work Performance in Public Universities
2026
- Real or Virtual?
2026
Most cited papers
- Expanding TAM and IDT to Understand the Adoption of E-Marketing by Small Business Enterprises: An Empirical Investigation
2010 · 39 citations
- The Relationship Between Customer Engagement, Satisfaction, and Loyalty
2019 · 35 citations
- Customer Relationship Management (CRM) Practices by Small Businesses in Developing Economies: A Case Study of Egypt
2013 · 32 citations
- The Impact of Firm Characteristics on Corporate Financial Performance in Emerging Markets
2020 · 30 citations
- A Literature Review and Classification of Relationship Marketing Research
2012 · 30 citations