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Customer churn and segmentationCustomer Service Quality and LoyaltyAviation Industry Analysis and Trends

Identifying and modeling effective factors on customer purchase decisions when choosing an airline

M. Moradi, F. Jafari, S. Jalalzadeh

2026.6.1Case Studies on Transport Policy

DOI: 10.1016/j.cstp.2026.101865

Abstract

Abstract is not available.

Citation format

MORADI, M.; JAFARI, F.; JALALZADEH, S. Identifying and modeling effective factors on customer purchase decisions when choosing an airline. Case Studies on Transport Policy, 2026, 25: 101865.