AI in Service InteractionsTechnology Adoption and User BehaviourInnovative Human-Technology Interaction

Yonghong Yang, Zhao Pan, Qian Hu

2026.6.2Information Technology & Management

DOI: 10.1007/s10799-026-00500-w

Abstract

Abstract is not available.

Citation format

YANG, Yonghong; PAN, Zhao; HU, Qian. From IT artifact to AI artifact: An empirical study on the impact of IT identity on user adaptation to AI-driven technological change. Information Technology & Management, 2026.