AI in Service InteractionsTechnology Adoption and User BehaviourInnovative Human-Technology Interaction
Yonghong Yang, Zhao Pan, Qian Hu
Abstract
Abstract is not available.
Citation format
YANG, Yonghong; PAN, Zhao; HU, Qian. From IT artifact to AI artifact: An empirical study on the impact of IT identity on user adaptation to AI-driven technological change. Information Technology & Management, 2026.