Coping Strategies of Social Workers Working with Nyaope Substance Users in South Africa

Social workers in South Africa experience significant stress when working with clients who misuse nyaope, a highly addictive street drug prevalent in impoverished communities. Ongoing exposure to substance-related challenges can lead to burnout, and, in some cases, social workers leaving the profession. This study explored the coping strategies of these social workers. A qualitative research approach was used. Nineteen social workers from the Department of Social Development in the Waterberg district in Limpopo province were selected for semi-structured interviews. The data was analysed using thematic analysis. The study found that social workers face many challenges when working with nyaope users, such as the emotional toll of witnessing clients suffering. It also identified positive thinking, self-compassion, job satisfaction, helping clients and collegial support as key coping mechanisms.