Microfinance and Financial InclusionSurvey Methodology and NonresponseHuman Mobility and Location-Based Analysis

A. Mäder, Matthias Jüttner, D. Gática-Pérez

2026.2.19Digital Government: Research and Practice

DOI: 10.1145/3797478

Abstract

Understanding the payment behavior of sociodemographic groups is important for public institutions in designing inclusive policies. Thus, public institutions regularly conduct payment surveys to monitor the payment behavior of these groups. However, such surveys are costly, conducted infrequently, and limited in the number of participants. This paper presents a methodology that enables policy-makers to monitor the payment behavior of sociodemographic groups with card data while complying with privacy rights. Specifically, it provides a correlational analysis of payment behavior across sociodemographic groups, demonstrates the potential of payment data to infer sociodemographic information, and proposes a methodology for enriching card data with this information. This paper reveals that sociodemographic groups exhibit different payment behaviors, that groups can be inferred from payment data, and that anonymized card data can be enriched with sociodemographic information. The proposed methodology enables public institutions to complement surveys with timely sociodemographic insights from anonymized card data, reducing costs, easing participant burden, and allowing more frequent updates.

Citation format

MÄDER, A.; JÜTTNER, Matthias; GÁTICA-PÉREZ, D. You are how you pay: Understanding and identifying the payment behavior of sociodemographic groups. Digital Government: Research and Practice, 2026, 7(2): 1–23.