Addressing the limitations related to thresholds in scoring-based decision support tools through graphical visualisation

The purpose of this paper is to analyse the challenges, identify the limits of traditional scoring systems, and propose solutions for selected ones to overcome them. Health and finance are generally considered the most critical areas of application of scoring systems, as scores can directly affect a person's life or quality of life. Other areas, for example, education, performance evaluation, human resources, justice, public safety, customer relationship management, marketing, and sports, are also important, but with less immediate effect. The domain of medical diagnostics was selected as the primary area for implementation, testing, and validation of the proposed solutions.