Healthcare professionals’ stress and burnoutConflict Management and NegotiationProblem Solving Skills Development

Sangeetha Pai, S. Saha, Samrat Kumar Mukherjee, Manjari Sharma, Ajey Jha

2026.1.15International Journal of Reliable and Quality E-Healthcare

DOI: 10.4018/ijrqeh.397926

tlooto Summary

The investigation suggests stress and burnout are powerful predictors of interpersonal conflict, and highlights the need for effective interventions, including stress management strategies and policy changes.

Abstract

The purpose of the study is to understand the relationship between stress, burnout, and interpersonal conflicts among hospital nurses in Karnataka, India. The authors propose, in an Affective Events Theory (AET) perspective, that high stress and burnout are antecedents of interpersonal conflicts. A quantitative research method was used, and 636 nurses participated in responding to the stress, burnout, and interpersonal conflict questionnaire. Factorial and regression analyses were used to analyze data, which indicated a significant positive association among stress, burnout, and interpersonal conflict. The investigation suggests stress and burnout are powerful predictors of interpersonal conflict. To prevent the impact of stress and burnout on nursing staff, as well as to ensure a healthy work environment, the study highlights the need for effective interventions, including stress management strategies and policy changes.

Citation format

PAI, Sangeetha, et al. Impact of stress, burnout on interpersonal conflicts. International Journal of Reliable and Quality E-Healthcare, 2026, 15(1): 1–20.