EconomicsComputer SciencePsychology

E. Deutskens, Ko de Ruyter, Martin Wetzels, P. Oosterveld

2004MARKETING LETTERS

DOI: 10.1023/b:mark.0000021968.86465.00

tlooto Summary

The results show that short questionnaires have a higher response rate, although long questionnaires still generate a surprisingly high response, and vouchers seem to be the most effective incentive in long questionnaire, while lotteries are more efficient in short surveys.

Abstract

Abstract is not available.

Citation format

DEUTSKENS, E., et al. Response rate and response quality of internet-based surveys: An experimental study. MARKETING LETTERS, 2004, 15: 21–36.