Open AccessBusinessComputer Science
H. Beyer, K. Holtzblatt
1997.7.1Interactions
tlooto Summary
This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations.
Abstract
Abstract is not available.
Citation format
BEYER, H.; HOLTZBLATT, K. Contextual design. Interactions, 1997, 6: 32–42.