Computer ScienceEngineering
Sari Kujala
tlooto Summary
This study clarifies the nature of user involvement and its expected benefits, and reviews three streams of research, to evaluate the benefits and problems of varied user involvement approaches in practice.
Abstract
Abstract is not available.
Citation format
KUJALA, Sari. User involvement: A review of the benefits and challenges. BEHAVIOUR & INFORMATION TECHNOLOGY, 2003, 22: 1–16.