Computer ScienceEngineering
DOI: 10.1080/01449290301782

tlooto Summary

This study clarifies the nature of user involvement and its expected benefits, and reviews three streams of research, to evaluate the benefits and problems of varied user involvement approaches in practice.

Abstract

Abstract is not available.

Citation format

KUJALA, Sari. User involvement: A review of the benefits and challenges. BEHAVIOUR & INFORMATION TECHNOLOGY, 2003, 22: 1–16.