From Users and Choosers to Makers and Shapers: Repositioning Participation in Social Policy *

Summaries This article explores approaches to participation in social policy, setting them within broader debates on the rights and responsibilities of citizenship. Drawing on studies of participation in a range of social policy arenas in the North and South, it explores the implications of a shift from a focus on clients or consumers of social policies as users and choosers to a more active engagement of citizens as agents in the making and shaping of the social policies that affect their lives.