일-가족 갈등, 가족-일 갈등이 소진에 미치는 영향 : 매개효과인 부적응적 대처양식의 남녀차이를 중심으로

The purpose of this study was to examine the gender difference of a maladaptive coping styple in the effects of work-family conflict and family-work conflict on emotional exhaustion. For this purpose, 324 male and female double-income workers (150 males and 174 females) with children in Busan and Gyeongnam were surveyed and their responses were analyzed. The results of this study were as follows: Firstly, work-family conflict was found to have a positive effect on exhaustion, and no significant effect on maladaptive coping style. Secondly, family-work conflict not only had a positive effect on exhaustion, but also had a significant positive effect on maladaptive coping style. Maladaptive coping style played a mediating role in the process by which family-work conflict affects exhaustion. Thirdly, in the case of male workers, family-work conflict was found to affect exhaustion both directly, and indirectly through maladaptive coping style. Whereas in female workers, family-work conflict did not directly affect exhaustion, but only indirectly through maladaptive coping style. Finally, the effect of work-family conflict on exhaustion was found to be higher in women than in men, and the effect of maladaptive coping on exhaustion was higher in women. This study confirmed the role of dual-income workers’ maladaptive coping style on exhaustion. With these results, this study may provide useful implications for finding counseling interventions to reduce exhaustion of workers who have work-family conflict and family-work conflict.