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Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model

tlooto Summary

This study empirically concluded that individual intention to adopt mobile banking was significantly influenced by social influence, perceived financial cost, performance expectancy, and perceived credibility, in their order of influencing strength.

Abstract

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Citation format

YU, Chian-Son. Factors affecting individuals to adopt mobile banking: Empirical evidence from the utaut model. Journal of Electronic Commerce Research, 2012, 13: 104.