Web site design with the patron in mind: A step-by-step guide for libraries

Federated search and distributed information retrieval systems provide a single user interface for searching multiple full-text search engines. They have been an active area of research for more than a decade, but in spite of their success as a research topic, they are still rare in operational environments. This article discusses a prototype federated search system developed for the U.S. government's FedStats Web portal, and the issues addressed in adapting research solutions to this operational environment. A series of experiments explore how well prior research results, parameter settings, and heuristics apply in the FedStats environment. The article concludes with a set of lessons learned from this technology transfer effort, including observations about search engine quality in the “real world.” © 2006 Wiley Periodicals, Inc.