BusinessEngineering
T. O. Jones
1996.11.1JOURNAL OF MANAGEMENT IN ENGINEERING
Abstract
Abstract is not available.
Citation format
JONES, T. O. Why satisfied customers defect. JOURNAL OF MANAGEMENT IN ENGINEERING, 1996, 12: 11–11.
T. O. Jones
1996.11.1JOURNAL OF MANAGEMENT IN ENGINEERING
Abstract is not available.
JONES, T. O. Why satisfied customers defect. JOURNAL OF MANAGEMENT IN ENGINEERING, 1996, 12: 11–11.