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The Methodology of Rating Quality Standards in the Regional Passenger Transport

Vladislav Zitrický, J. Gašparík, Lumír Pečený

2015Transport Problems

DOI: 10.21307/tp-2015-062

Abstract

Quality has a fundamental influence to the services in passenger transport. The main objective of transport is to satisfy customers’...

Citation format

ZITRICKÝ, Vladislav; GAŠPARÍK, J.; PEČENÝ, Lumír. The methodology of rating quality standards in the regional passenger transport. Transport Problems, 2015, 10: 59–72.