Business
Murdifin Haming, Imaduddin Murdifin, A. Syaiful, A. Putra
2019.2.1Journal of Distribution Science
tlooto Summary
Analyzes customer satisfaction of retail companies using SERVQUAL distribution.
Abstract
Purpose - This research strives to analyze and investigate customers’ perception of the dimensions of service quality at retails in Makassar...
Citation format
HAMING, Murdifin, et al. The application of SERVQUAL distribution in measuring customer satisfaction of retails company. Journal of Distribution Science, 2019.