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Environmental ScienceBusinessComputer Science

DINESCAPE: A Scale for Customers' Perception of Dining Environments

Kisang Ryu, SooCheong (Shawn) Jang

2008.4.8Journal of Foodservice Business Research

DOI: 10.1080/15378020801926551

tlooto Summary

This study explored the dimensions of the physical environment of upscale restaurants to develop the DINESCAPE scale, consisting of facility aesthetics, ambience, lighting, service product, layout, and social factors.

Abstract

Abstract is not available.

Citation format

RYU, Kisang; JANG, SooCheong (Shawn). DINESCAPE: A scale for customers' perception of dining environments. Journal of Foodservice Business Research, 2008, 11: 2–22.