Book review: Humans as a Service. The Promise and Perils of Work in the Gig Economy

has been hailed as a ‘sharing’ revolution, enabling ‘micro-entrepreneurs’ to enjoy greater autonomy and flexibility in taking on ‘gigs’, ‘rides’, or ‘tasks’, while customers benefit from the ease, convenience, and affordability of ‘work on demand’. Is this the future of work? What are the benefits and challenges of crowdsourced work? Is the gig economy fundamentally different to existing models of work and should it be kept outside the scope of employment law, as many platforms claim?