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Essential Hospitality Management Competencies: The Importance of Soft Skills

L. Sisson, A. R. Adams

2013.7.3Journal of Hospitality & Tourism Education

DOI: 10.1080/10963758.2013.826975

tlooto Summary

The results indicate that programs should stress teaching hospitality students soft competencies in favor of hard competencies.

Abstract

Abstract is not available.

Citation format

SISSON, L.; ADAMS, A. R. Essential hospitality management competencies: The importance of soft skills. Journal of Hospitality & Tourism Education, 2013, 25: 131–145.