Open Access
DOI: 10.1386/jwcp_00045_7

tlooto Summary

This work discusses Pretending and Dissembling, Influence and Control in the Service Interaction, and Being Always Right: Customer Behaviour Towards Service Providers being Only Human: Service Providing' Behaviour Toward Customers.

Abstract

Service Providers is a prose text and text art piece, and presents a write-up of redundant electronic cables. In my attempts to create readable prose through the writing up of electronic waste – in the difficulty of that task – I materialize the impossibility of visualizing the problem we face regarding waste and the environment. There is something particularly affecting about E-waste in its toxicity, and yet we rely on it to provide services and communication. The piece published here is the start of a longer 100-page publication forthcoming with Hem Press and is a component part of a larger creative project about waste.

Citation format

MASON, Andrea. Service providers. Journal of Writing in Creative Practice, 2023.