Business

M. Amin, Zatilaziya Yahya, Wan Faizatul Azirah Ismayatim, Siti Zaroha Nasharuddin, E. Kassim

2013.3.19Services Marketing Quarterly

DOI: 10.1080/15332969.2013.770665

Abstract

Abstract is not available.

Citation format

AMIN, M., et al. Service quality dimension and customer satisfaction: An empirical study in the malaysian hotel industry. Services Marketing Quarterly, 2013, 34: 115–125.