Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide

Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide. Pippa Norris. New York: Cambridge University Press, 2002. 303 pp. $60 hbk., $20 pbk. Forecasts that the Internet heralds a world of more democracy and less poverty seem as inflated as dot.com stocks. This rosy view has electronic voting, political chat rooms, and email access re-engaging apathetic publics in politics. Digital technologies redress economic disparities, and the benefits of the Internet percolate down to transform poor societies. Equally exaggerated is the gloom of naysayers. The Internet Age has done little to narrow the gap between rich and poor countries, the information haves and havenots, cyber-skeptics contend. Indeed, digital technologies could create new inequalities and reinforce the dominance of power elites. In her new book, Digital Divide, Pippa Norris, associate director of the Joan Shorenstein Center on the Press, Politics and Public Policy at Harvard University, steps into this fusillade of cyber-hyperbole, lowers the decibel with a well-written and thoughtful examination of Internet use and access in 179 countries and dissects the claims and counter-claims. Her research and findings place her on middle ground, somewhere between current reality and optimism. The Internet era seems to be changing "politics as usual" in a number of countries, expanding and loosening information about governments and politics, allowing the entrance of new political players, and fostering international movements on the environment, women's rights, and other issues across borders. The disappointment is that digital technologies are activating the already politically active and passing up the disengaged and uninterested. A major challenge to digital democracy is the gulf between the United States, Scandinavia, and other early Internet adopters and the rest of the world. That gap is now so wide that at the turn of the century, more than three-quarters of the online community lived in the developed world. Internet use tracks the path of economic and technological development. But that situation could begin to change, Norris says. The Internet is in its technological adolescence. Costs of access are falling. And governments can make a difference if policymakers take the initiative. We have the historical patterns of other communication technologies to study. Norris examines theories of technological diffusion and points out that the American response to the Internet is more akin to the rapid spread of televisions and VCRs than the slower adoption of telephones and radios. American dominance could recede as Internet access grows worldwide. Contrary to what officials of the Bush Administration contend, Norris finds that the digital divide between rich and poor within the United States remains substantial. Europe mirrors that trend. In the long run, the Internet could become more accessible to the excluded: lower income families, minorities, and women. …