S. Jarvenpaa, Karl Reiner Lang
2005.9.1INFORMATION SYSTEMS MANAGEMENT
tlooto Summary
A large-scale, international focus group study that examined the experiences of mobile technology users in Hong Kong, Japan, Finland, and the United States identifies eight central mobile technology paradoxes that shape user experience and behavior.
Abstract
Abstract This article reports on a large-scale, international focus group study that examined the experiences of mobile technology users in Hong Kong, Japan, Finland, and the United States. It identifies eight central mobile technology paradoxes that shape user experience and behavior, suggests possible design features that relate to the experienced paradoxes, and discusses how these features could be better managed.
Citation format
JARVENPAA, S.; LANG, Karl Reiner. Managing the paradoxes of mobile technology. INFORMATION SYSTEMS MANAGEMENT, 2005, 22: 23–7.