Analysis of financial performance and services performance before and during the Covid-19 Pandemic (Case Study at Bayu Asih Hospital Purwakarta)

Bayu Asih Regional General Hospital Purwakarta is a regional public service agency since 2010. Currently, it serves as a refferal hospital for COVID-19 patients. Indonesian economy is heavily affected by the COVID-19 pandemic, espiecially in industry sectors and health sectors such as hospitals. Therefore, it is intersting to analyze its impact to the hospital in independency of financial and services as the purpose of this qualitative research. The primary data are service independency and financial data of pre-pandemic of the COVID-19 in 2019 and during COVID-19 pandemic in 2020. These data will be compared using ratios such as financial performance analysis are liquidity, solvency, and profitability ratios. For measurement, four indicators used: Bed Occupancy Rate (BOR), Turn Over Interval (TOI), Bed Turn Over (BTO) dan Average of Stay (ALOS). This research shows service and fincancial performance increment in 2019. However, there is huge descrease in 2020 due to visit restriction and room conversion into COVID-19 isolation room to expand room and bed capacities. These changes affect the hopsital's performance and independency of financial and services.