Open AccessBusinessComputer Science

Artificial Intelligence and Management: The Automation–Augmentation Paradox

Sebastian Raisch, Sebastian Krakowski

2020.2.11ACADEMY OF MANAGEMENT REVIEW

DOI: 10.5465/2018.0072

tlooto Summary

AI's automation and augmentation concepts are explored in management, with implications for organizational change and employee productivity.

Abstract

Taking three recent business books on artificial intelligence (AI) as a starting point, we explore the automation and augmentation concepts in the management domain. Whereas automation implies that...

Citation format

RAISCH, Sebastian; KRAKOWSKI, Sebastian. Artificial intelligence and management: The automation–augmentation paradox. ACADEMY OF MANAGEMENT REVIEW, 2020.