G. Sharma, Asha E. Thomas, J. Paul
2020.12.29Tourism Management Perspectives
tlooto Summary
A resilience-based framework for reviving the global tourism industry post-COVID-19 outlines four prominent factors for building resilience in the industry: government response, technology innovation, local belongingness, and consumer and employee confidence.
Abstract
The COVID-19 pandemic struck the tourism industry severely. Based on the review of 35 papers that studied the tourism industry in the wake of the pandemic, we propose a resilience-based framework for reviving the global tourism industry post-COVID-19. Our framework outlines four prominent factors for building resilience in the industry: government response, technology innovation, local belongingness, and consumer and employee confidence. We argue that using such inclusive resilience; the tourism industry may transform into a new global economic order characterized by sustainable tourism, society's well-being, climate action, and the involvement of local communities. We also offer directions for future research in the area.
Citation format
SHARMA, G.; THOMAS, Asha E.; PAUL, J. Reviving tourism industry post-covid-19: A resilience-based framework. Tourism Management Perspectives, 2020, 37: 100786–100786.