Open AccessBusinessEconomics

Daniel B. Sands

2020.11.9Advances in Strategic Management

DOI: 10.1108/s0742-332220200000042008

tlooto Summary

Consumer perceptions of quality are negatively impacted by stylistic similarity to popular competitors, as seen in online movie evaluations.

Abstract

This work addresses how consumer perceptions of quality may be in fl uenced by the composition of competition. I develop a theoretical framework that explains how consumer evaluations of quality can be negatively impacted by a product ’ s stylistic similarity to popular competitors. These issues are examined empirically using more than 75,000 online consumer evaluations, from the evaluation aggregator Rotten Tomatoes, of 123 feature fi lms released in the United States during 2007. Results suggest that during a movie ’ s opening week, movies that are stylistically similar to the top-performing box of fi ce movie are evaluated less favorably. Additional analyses indicate that this negative effect may persist in later periods due to social conformity pressures, and that there is reduced demand for those movies that are stylistically similar to the top box of fi ce performer. This article contributes to the broader literature in strategic management by depicting how stylistic features of competitors can affect consumer behaviour and perceptions of quality in markets. This work also suggests managerial implications for entry-timing decisions and positioning choices.

Citation format

SANDS, Daniel B. Does stylistic similarity to popular competitors affect consumer evaluations of quality? Evidence from online movie evaluations. Advances in Strategic Management, 2020.