Paradigm of technological convergence and digital transformation: The challenges of CH sectors in the global COVID-19 pandemic and commencing resilience-based structure for the post-COVID-19 era

Technology and digitalization are vital for helping organizations to survive in the competitive marketplace. The global COVID-19 pandemic has fixated attention on the cultural heritage sectors. This study presents technological convergence and new digital platforms that require business societies to transform into new sustainable meanings. The concept of technological convergence to the autonomous ecosystem is supported by cutting-edge technologies, a distinctive life cycle for value-added creation. This study is based on a five-part conceptual context to examine the impact of pandemic on the cultural heritage sectors. The major impacts like institutional issues, financial limitations, data access policies, and stakeholders diverging views are fully addressed. An additional impression of this study is that it has comprehensively expressed the opportunities and capabilities of technological convergence in terms of competence, integration, impound and novelty for higher value creation most related to the cultural heritage sectors in the current and post COVID-19 pandemic era.