Agus Purwanto, Masduki Asbari, Mirza Prameswari, Mohamad Ramdan, Samuel Tanasjah Setiawan

2020.2.28Journal of Information & Knowledge Management

DOI: 10.33221/jikm.v9i01.473

Abstract

Today's competitive world of health services, many organizations face rapid changes, including Puskesmas. Therefore the Puskesmas must focus on innovative work behavior (IWB) to gain a competitive advantage. This study examines the effect of transformational leadership and organizational climate on the performance of Puskesmas employees through innovative work behavior as mediation by taking Puskesmas in Pati, Central Java, Indonesia. Data collection was done by simple random sampling via electronic of the population of Puskesmas employees in Pati Regency in Indonesia. The returned and valid questionnaire results were 92 samples. Data processing using SEM method with SmartPLS 3.0 software. Data collection techniques using a questionnaire with a Likert scale. The results of the study indicate that transformational leadership and organizational climate have a positive and significant effect on the performance of Puskesmas employees, both directly and indirectly through mediating innovative work behavior. Innovative work behavior has a positive and significant effect on employee performance. This study proposes a model for building employee performance within the Puskesmas scope through transformational leadership and organizational climate with organizational learning as mediation.

Citation format

PURWANTO, Agus, et al. Dampak kepemimpinan, budaya organisasi dan perilaku kerja inovatif terhadap kinerja pegawai puskesmas. Journal of Information & Knowledge Management, 2020, 9: 19–27.