Open AccessPhilosophyBusinessSociology

Jörgen Sandberg, H. Tsoukas

2020.1.1Organization Theory

DOI: 10.1177/2631787719879937

tlooto Summary

Researchers develop a typology of sensemaking in organizations using existential phenomenology, proposing four types: immanent, involved-deliberate, detached-deliberate, and representational sensemaking.

Abstract

We develop a typology of sensemaking in organizations that reconsiders existing sensemaking research by providing a more coherent and integrative conceptualization of what defines sensemaking and how it is connected with organizing. Drawing on existential phenomenology, we make the following core claims: (1) sensemaking is not a singular phenomenon but comprises four major types: immanent, involved-deliberate, detached-deliberate, and representational sensemaking; (2) all types of sensemaking originate and take place within specific practice worlds; (3) the core constituents of sensemaking within a practice world (sense–action nexus, temporality, embodiment, and language) are played out differently in each type of sensemaking. Furthermore, we elaborate the links between sensemaking and organizing, focusing especially on the connections between types and levels of sensemaking, and the consequences of sensemaking outcomes for organizing. Finally, we discuss how the typology contributes to the existing sensemaking perspective, outline methodological implications, and suggest ways of advancing sensemaking research.

Citation format

SANDBERG, Jörgen; TSOUKAS, H. Sensemaking reconsidered: Towards a broader understanding through phenomenology. Organization Theory, 2020, 1.