간호사의 이직의도에 대한 잡 크래프팅, 소진과 직무만족의 영향: 경로분석

Purpose: This study investigated the direct and indirect effects of factors related to nurses' turnover intention. Methods: The study included 212 nurses working at three university hospitals in Korea. The collected data weresubjected to descriptive statistical analysis, correlation analysis, and path analysis. Results: Promotion-focusedjob crafting had direct effects on burnout (β=-.32, p=.001) and job satisfaction (β=.18, p=.008). Promotion-focusedjob crafting had an indirect effect on job satisfaction via burnout (β=.13, p<.001). For turnover intention,promotion-focused job crafting had an indirect effect (β=-.18, p=.001) mediated by burnout and job satisfaction. Job satisfaction had a direct effect on turnover intention (β=-.26, p=.001). Additionally, burnout affected turnoverintention, both directly (β=.32, p=.001) and indirectly (β=.10, p=.001), mediated by job satisfaction. Finally,promotion-focused job crafting had a dual mediation effect on turnover intention through burnout and jobsatisfaction (effect=-0.02, p<.001). Including the indirect effect of promotion job crafting, the explanatory powerof job satisfaction and burnout on turnover intention was about 25%. Conclusion: Based on the results of this study,the strategy of reducing burnout by strengthening nurses' promotion-focused job crafting and lowering turnoverintention by increasing job satisfaction can have a positive effect on organizational performance.